Keen Pilot Labs is a software company based in Northeast Ohio. We build and run our own products in two lanes: subscription software that helps businesses operate more efficiently, and free web tools that save everyday people time. Our free tools are supported by advertising and affiliate partners, so they never cost the people who use them.
Keen Pilot Labs is a software-as-a-service (SaaS) and digital products company, and the parent company of Night Watch.
Find a real problem that costs people time or money, and confirm they want it solved.
Map the must-have features, the screens and the simplest path for the user.
Build the core engine first, then accounts, billing and security around it.
Test with sample data, then run a beta with real users and fix what they find.
Bring it to market, support our customers and keep improving.
I'm a retired firefighter/paramedic, cancer survivor and lifelong problem solver with a passion for practical technology. Before Keen Pilot Labs, I owned and operated coffee cafés, so I know firsthand how hard it is to keep track of the daily numbers while running a business.
Keen Pilot Labs brings together my experience in leadership, healthcare informatics and real-world business operations to create tools and software that solve everyday challenges and deliver real value.
Have a project, a partnership idea or a question about Night Watch? I'd love to hear from you.